Returns will only be issued for cruisers within our Pre-Designed Collections, in addition to all accessories.
No returns will be accepted for Custom Built Cruisers, Sale Cruisers, or Gift Cards.
Our Policy Lasts 30 Days.
If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
- Any item not in its original condition is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery