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warranty

policies

You must register your cruiser to qualify

for any of Villy's Warranty Policies.

standard

All Villy cruisers include a

1-year Standard Warranty

with any new purchase.

  • This warranty is due to expire within 1 year from the date of purchase.

  • Please provide proof of purchase for your registration to claim any warranties.

LIFETIME

$19.99

Extend coverage for

the entire life cycle of your bicycle

  • This warranty must be purchased within 30 days of your cruiser purchase to be valid.

  • You must register your bike with your lifetime warranty in order to qualify for a claim.

  • Only applies to 1 Villy cruiser at a time

About Standard Coverage

Villy Custom bicycles are exclusively sold in this online shop. The limited warranty protects the following:


  • Frames, components, parts, and forks, are warranted to be free of manufacturing defects in materials and workmanship for 12 months from the original date of purchase.

Any parts that has been deemed defective during the warranty window will either be repaired or replaced by parts of equal or greater value. 

THIS WARRANTY DOES NOT COVER:

  • Damage, failure or loss resulting from normal wear and tear.
  • Damage, failure or loss resulting from an accident.
  • Damage, failure or loss caused by abuse, misuse or neglect.
  • Damage, failure or loss caused by improper assembly, improper repair or improper maintenance of bicycle components.
  • Damage, failure or loss caused by any alterations or modifications. Warranty will be fully voided by any alterations or modifications to the frame, forks or components.
  • Gear or brake adjustments.
  • Tires and tubes.
  • Shipment charges for replacement parts.

File a Warranty Claim Online

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